The following terms and conditions apply to relationships between:
– Prelite Data S.r.l. hereinafter referred to as STUDIO99
– and any natural or legal person, consumer or professional, under private or public law, hereinafter referred to as the “Customer.

ARTICLE 1: SUBJECT MATTER
These general terms and conditions govern the supply and costs of services provided by STUDIO99 to its Clients and are to be supplemented by the specific terms and conditions for individual services.

ARTICLE 2: STUDY99 OBLIGATIONS
STUDIO99 undertakes to comply with all laws and regulations, as well as the technical provisions governing the services offered, and to maintain them in working order, except in the cases referred to in Article 3.

ARTICLE 3: EXEMPTION FROM STUDY LIABILITY99
STUDIO99 will not be held in breach of contract in the following cases:
a) force majeure pursuant to Article 1218 of the Italian Civil Code (fire, explosion, transmission network defect, plant collapse, epidemic, earthquake, flood, electrical failure, war, embargo, government demand or requirement, strike, boycott, pandemic, or any other circumstance beyond Studio99‘s reasonable control), or supervening impossibility pursuant to Article 1256 of the Italian Civil Code, both of which apply to this contract. The Client will therefore be released from the performance of its obligations relating to said services. If the effects of a force majeure event continue for a period exceeding 30 days from the date of notification, either party may withdraw from this contract without the right to any compensation and/or reimbursement from the other party;
b) Acts and faults of the Client, and in particular: – deterioration of the application; – improper or negligent use of the terminals by the Customer and/or its customers; – unlawful disclosure or use of the password communicated to the Customer; – partial or total destruction of transmitted or stored information due to errors directly or indirectly attributable to the Customer. In the event of a service malfunction attributable to the Customer, all resulting repairs will be charged to the Customer;
c) temporary or permanent interruption of service ordered by administrative and/or judicial authorities;
d) service interruptions due to bandwidth fluctuations and/or critical issues with the access provider.

ARTICLE 4: DATA STORAGE
STUDIO99 is not obligated to save data stored by the Client. The Client must therefore take all necessary measures to safeguard such data, unless otherwise specified in the specific contract for the purchased service.
ARTICLE 5: LIMITATION OF DAMAGES
In the event of non-compliance by STUDIO99, the latter shall pay the Client a sum equal to the lower of the sums actually paid by the Client for the period in question or invoiced to the Client by STUDIO99 and the total sums corresponding to the price of the service for which STUDIO99‘s liability has been proven.
In any case, Studio99 excludes any liability for compensation for any further damages.

ARTICLE 6: CUSTOMER OBLIGATIONS AND RESPONSIBILITIES
By signing this contract, the Customer declares that they are aware of and accept all the clauses contained herein:
a) DATA
– The Customer assumes responsibility for the declaration of their personal and banking information and for the content of texts, images, or animations included on the web pages.
– Passwords provided by STUDIO99 for access to the services are personal. Therefore, the Customer is solely and exclusively responsible for them, as well as for their unlawful or fraudulent use, including by collaborators and/or employees of the Customer. The Customer shall bear the cost of any password changes. In the event of a lost password, the Customer must immediately notify Studio99.
– The Customer undertakes to comply with all applicable laws and regulations, as well as to respect the rights of third parties and to forward the requested information to the Italian Data Protection Authority.
– The Customer is responsible for taking out any insurance necessary to cover damages arising from the conclusion of this contract or its execution.
– The Customer must immediately communicate any changes to his/her data.
– The Client declares that it assumes responsibility for the activities carried out through the use of the services provided by STUDIO99. Failure by the Client to comply with the provisions of these general conditions and the special conditions, should it constitute a civil and/or criminal offense, will entitle STUDIO99 to immediately and without notice interrupt the services to the Client and to immediately terminate existing contracts, without prejudice to the right to obtain compensation for all damages that STUDIO99 may suffer.
– The Client undertakes to indemnify STUDIO99 from any claims for damages made to the latter by third parties in connection with the services provided to the client.
b) GRAPHICS
– Upon delivery of any logo or graphic developed by STUDIO99, the customer is responsible for ensuring that it is not subject to copyright disputes. It is therefore the customer’s responsibility to contact the trademark and patent office to ensure they are authorized to use such material. The customer is always responsible for the type of graphic delivered and its use. When the customer decides to use a logo or graphic proposed by STUDIO99, the customer accepts the work and assumes all risks resulting from its use.
– Any graphic, textual, technical, informative information, tables, ingredients, or values ​​to be applied to a graphic must be provided by the customer. During the development period, the customer will be updated on developments through the delivery (email, WeTransfer, or USB flash drive) of draft files. Once the final version has been delivered (which can be delivered using the same media), STUDIO99 assumes no responsibility for its use by the customer.
– Images for brochures, websites, pay-per-click campaigns, or any other form of communication must be provided by the client. If the client does not have these images, they can be purchased from third parties. If the failure to provide promotional images hinders STUDIO99‘s activity, the studio will find the images through search engines. Any images or text included that are protected by copyright, or if they contain unlicensed individuals or brands, STUDIO99 cannot be held liable.
c) ADVERTISING CAMPAIGNS
– STUDIO99 assumes no responsibility for the failure to sell products and/or services, or for the failure to obtain leads following an advertising campaign.
– STUDIO99 assumes no responsibility if the promoted activity is found to be linked to scams and/or pyramid schemes.
d) WEBSITES AND HOSTING
– The client may provide credentials from third-party hosting providers to install their website or rely on STUDIO99‘s hosting service. STUDIO99‘s hosting service is managed through multiple servers provided by third parties. STUDIO99 assumes no responsibility for malfunctions of the hosting service, whether this occurs on third-party hosting providers indicated by the client or on STUDIO99‘s server (see also section “e” of ARTICLE 6).
– Website development is carried out on a local Studio99 server, and during this process, the client will be provided with the site’s administration credentials. During the development phase, the client can view the website and therefore request changes. From the time the website goes online, STUDIO99 will be relieved of all responsibility for the text, image, video, and audio content published on the website.
– STUDIO99 keeps a backup copy of the websites created on the company’s server. STUDIO99 is not responsible if a backup file is corrupted and/or damaged and therefore unusable.
– If a website is recovered from a backup file, a recovery fee will always be applied, based on the labor time involved.
– Websites are developed, unless otherwise specified or requested, using freeware CMS software. This software is not developed by STUDIO99 and therefore assumes no responsibility for any malfunctions.
– CMSs may be subject to hacker attacks; STUDIO99 disclaims all liability for such attacks and any resulting malfunctions.
– CMSs may be subject to hacker attacks; STUDIO99 disclaims all liability for such attacks and any resulting malfunctions.
– CMSs periodically release updates to their core, plugins, and graphic templates. These updates may cause conflicts and malfunctions within the website. Should the client independently decide to proceed with such updates, they are responsible for any malfunctions or complete site downtime. If Studio99 requests an update, they will be subject to a fee corresponding to the processing time required to update the core, plugins, or graphic template, as well as any resolutions.
– The Customer is required to seek the assistance of his or her own legal advisor in preparing the contents of the “disclaimer,” “terms and conditions” of sale or of the site in general, “policies,” “cookies,” and any other text requiring legal expertise.
– Should the Client request STUDIO99 to insert technical-legal content – ​​without prior legal advice – he/she assumes all risks and will not be able to claim any damages for the publication of content that does not comply with the provisions of national or foreign laws.
e) MANAGEMENT OF FTP SPACE, DATABASES, SERVERS, VPS, AND OTHER VIRTUAL MACHINES
– Studio99 rents FTP space, databases, hosting, servers, VPS, and any other type of virtual machine from third parties. Therefore, it assumes no responsibility for hardware and/or software failures or any hacker or DD-DOS attacks.
– The above services have limited resources and may be slowed down due to the insertion of new content (graphics, text, code, and other types), therefore Studio99 assumes no responsibility for any slowdowns of the machines.
– In the event of a slowdown, STUDIO99 reserves the right to present the customer with a financial proposal indicating the cost of the new service and the migration costs.
f) DOMAIN PURCHASE
– Studio99 reserves the right to purchase any domain name provided on behalf of the client.
– Although Studio99 is registered with global authorities as the owner of the purchased domain, the domain remains the property of the customer, who may request migration at any time by sending a registered letter with return receipt. The AUTH CODE for the domain to be transferred will be delivered only upon receipt of the registered letter.
e) EMAIL
– STUDIO99 will not perform any backups of the email service and assumes no responsibility for any interruption or malfunction of the service.

ARTICLE 7: TECHNICAL SUPPORT
After completing each support session, Studio99 will ensure that the production environment returns to an operational state.
Any malfunctions related to software, hardware, or viruses following maintenance or a new installation cannot be attributed to STUDIO99.
In the event of a local server malfunction, STUDIO99 assumes no responsibility for subsequent delays in delivery of any development activities.

ARTICLE 8: FEES
The fee for website development, graphic design, or any other type of work by Studio99 is indicated in the Quote and must be approved by the Client. The fee for any additional services requested (for example, hosting, maintenance and operation, indexing, advertising, and all types of services requiring ongoing support) is an annual or monthly fee, indicated in the quote and must be approved by the Client. Payment of any type of fee must be made in accordance with the terms agreed upon between the parties, as set forth in the quote. In the event that a service launched is not paid for within one month of its launch, STUDIO99 reserves the right to discontinue such service after this period has elapsed, without notice to the Client.

ARTICLE 9: MODIFICATIONS AND IMPLEMENTATIONS
All technical and graphic modifications and implementations requested by the Client and not included in the initial estimate will be quoted and contracted separately. The modifications will be implemented only upon acceptance of the modification estimate and the respective payment terms.
Without prejudice to the foregoing, the Client hereby releases Studio99 from any liability for any direct or indirect damages of any nature incurred as a result of the support intervention, such as, for example, total or partial loss or damage to data and/or information and/or content entered and processed by the Client through the Service, or in the event of total or partial interruption of the Service.

ARTICLE 10: SOFTWARE DEVELOPMENT
All code developed by STUDIO99 is its intellectual property, unless otherwise agreed by the parties.
We will fix any bugs in the code that are not detected during testing and that could slow down or stall production, provided they do not lead to the development of new, unplanned features or functionality. STUDIO99 does not provide a maximum response time and is not responsible for any delays in bug fixing or developing new features or functionality.
STUDIO99 cannot be held liable for any costs and/or damages relating to the period of inactivity or malfunction of the development of the requested software.

ARTICLE 11: BACKUP
Backup data stored in STUDIO99‘s private folders will remain private. They are password-protected and accessible only by STUDIO99 technicians.
STUDIO99 undertakes not to disclose such information. STUDIO99 may be required to provide the Judicial Authorities of the Republic of San Marino with information requested in civil, criminal, or administrative proceedings. In the event of suspected intrusion into the data on the installations, STUDIO99 reserves the right to access the Customer’s information and, if necessary, immediately block the Customer’s account.
In the event that it becomes necessary to restore from the backup service provided by STUDIO99 and this operation is not successful, STUDIO99 assumes no responsibility and the Customer will not be able to make any claim, compensation, indemnity or any other claim against STUDIO99 and exonerates Studio99 from any liability in the event of total or partial loss of data, due to any cause.
It is the Customer’s responsibility to equip themselves with backup systems other than the one provided by STUDIO99. The backup on STUDIO99‘s server should be considered an emergency recovery tool and does not exempt the Customer from performing their own backup of the systems.

ARTICLE 12: ACCEPTANCE
The Parties declare that the content of all articles of the Contract has been specifically negotiated and explained with the specifications set out in the quote. Acceptance of the quote implies full acceptance of all contractual clauses.
Acceptance of the quote constitutes a mere contractual proposal, and STUDIO99 remains free to accept or reject it. It is understood, in any case, that the Client’s use of the Services constitutes acceptance of all contractual terms. In the event of failure to accept the proposal sent by the Client, and in any event of failure to activate the Service, Studio99 will be required to refund only the amount paid in advance by the Client, without interest or monetary revaluation. The Client acknowledges and agrees that it is entitled only to a refund of the price paid and cannot make any request for compensation, damages, or claims of any kind for STUDIO99’s failure to accept the proposal, or for failure to activate the Services.
STUDIO99 reserves the right to interrupt the service to perform technical interventions to improve its operation. STUDIO99 will inform the Customer in advance, to the extent possible, within a reasonable timeframe, regarding the nature and duration of the intervention, so that the Customer can take the measures deemed necessary and appropriate.

ARTICLE 13: PRIVACY
The Client declares having received complete information from STUDIO99 and expresses his/her consent to the processing of his/her personal data, within the limits and for the purposes of performing this contract.